Your Pet's First Visit

A pet's first visit to the vet can seem a bit daunting, so we've put together a list of info and resources to help you prepare. 

At your first appointment, we will gather information about your pet’s background, health, diet, and training. We can also address any questions or concerns you might have.

Your veterinarian will examine your pet from nose-to-tail, looking for things like heart murmurs, ear infections, and/or parasites. Your vet can also provide pet-proofing tips, training assistance, and parasite protection recommendations. 

Before Your First Appointment
  1. Complete the New Client Form prior to your first visit.
  2. Assemble and be sure to bring all the proper items with you:
    • Your pet's adoption or purchase records
    • Any existing medical history
    • A list of current medications and supplements
    • Current feeding schedule and the brand of food you use
    • A list of questions you have for your veterinarian
  3. Collect any necessary stool or urine samples, if requested.
  4. If you're bringing in your dog, be sure he or she is accustomed to being on a short leash. If you're bringing a cat, be sure to have an appropriate carrier.
  5. Feel free to bring your pet's favorite treats to keep them happy and distracted!

Appointment Policies

​Please arrive 5 minutes prior to your pet's appointment for check-in. If you have not filled out all relevant patient forms yet, plan to arrive 10 minutes ahead of your appointment.

While we do our best to make sure all of our patients are seen on time, there will be times of occasional unexpected delay due to an emergency or because we are providing care for a patient that needs a little more time. Please accept our apologies should this occur, and understand that the same dedication and courtesy will be provided to your pet should they ever need it.

  • Dr. Buchanan is amazing! We came here to begin physical therapy for my corgi who was diagnosed with a spinal disorder. She spent a lot of time explaining his diagnosis and teaching me exercises I can do with my dog at home for his recovery. I would recommend Livewell to anyone.- 5 stars

    Kaycee N.

    Alexandria, VA

  • Phenomenal experience. Doctor and nurse were very professional, patient and through! This is a new veterinarian office for dogs but it is extremely professional and patient for your loving pet. In conclusion, I see that they take pride in their service to the pet family. With love, Boden and family- 5 stars

    Priti P.

    Alexandria, VA

  • Dr.Buchanan was awesome!.. very informative and down to earth I definitely will be returning.and Ms.diamond as well was very pleasant and both are very patient with you and your animal…Awesome customer service!

    Leah C.

    Alexandria, VA

  • Love this new facility and Dr. Buchanan! She has treated my dog Oliver for his arthritis for almost a year with acupuncture- he’s a new man every time. Can’t recommend her or the great vet techs for taking care of him. She’s a great vet!

    Chris Y.

    Alexandria, VA

  • We couldn’t be more grateful for Dr. Buchanan and her lovely assistant Jacey. I’m so happy I found them, they are so accommodating and welcoming, put my dogs needs first and just so happy with this visit. We will 100% recommend you visiting them.

    Maquev S.

    Alexandria, VA

  • Dr. Buchanan was absolutely wonderful and knowledgeable. She immediately was able to diagnose my cat after another vet had unfortunately not been able to determine her issue. Jacey was sweet and helpful. Clean room and beautiful veterinary practice.- 5 stars

    Christina N.

    Alexandria, VA

  • I had a fantastic experience. I took my boy in for a respiratory issue, and unlike a previous vet who dismissed it as ‘normal’ for his breed, Dr. Buchanan took the time to really listen and provided an effective treatment. Everyone was kind, informative, and genuinely concerned about his health. I’m so grateful for the care and attention given. Highly recommend!"- 5 stars

    Ureba R.

    Alexandria, VA

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