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Your Pet's First Visit

A pet's first visit to the vet can seem a bit daunting, so we've put together a list of info and resources to help you prepare. 

At your first appointment, we will gather information about your pet’s background, health, diet, and training. We can also address any questions or concerns you might have.

Your veterinarian will examine your pet from nose-to-tail, looking for things like heart murmurs, ear infections, and/or parasites. Your vet can also provide pet-proofing tips, training assistance, and parasite protection recommendations. 

Before Your First Appointment
  1. Complete the New Client Form prior to your first visit.
  2. Assemble and be sure to bring all the proper items with you:
    • Your pet's adoption or purchase records
    • Any existing medical history
    • A list of current medications and supplements
    • Current feeding schedule and the brand of food you use
    • A list of questions you have for your veterinarian
  3. Collect any necessary stool or urine samples, if requested.
  4. If you're bringing in your dog, be sure he or she is accustomed to being on a short leash. If you're bringing a cat, be sure to have an appropriate carrier.
  5. Feel free to bring your pet's favorite treats to keep them happy and distracted!

Appointment Policies

​Please arrive 5 minutes prior to your pet's appointment for check-in. If you have not filled out all relevant patient forms yet, plan to arrive 10 minutes ahead of your appointment.

While we do our best to make sure all of our patients are seen on time, there will be times of occasional unexpected delay due to an emergency or because we are providing care for a patient that needs a little more time. Please accept our apologies should this occur, and understand that the same dedication and courtesy will be provided to your pet should they ever need it.

Paperclip icon rVetLink Referring DVMs Phone icon (651) 797-5253

  • Easy walk- in availability, super friendly staff, and efficient care with super reasonable pricing for an urgent care vet. And open til 10pm on weekends! Highly recommend!

    Stephanie

    Shoreview, MN

  • The absolute best experience I've had with a vet very friendly very informative and they help my dog tremendously for very very reasonable prices I can't recommend them high enough

    Timothy J

    Shoreview, MN

  • I would 100% bring my kitties here for any urgent needs in the future and would recommend them to anyone! The entire staff was absolutely amazing from start to finish when my kitty ultimately needed emergency surgery. It was such a stressful situation but everyone from the front desk to the vet and her team took such great care of my kitty and me. All testing, procedures and options for care were explained thoroughly, and I didn’t feel pressured into choosing one care option over the other. My kitty did wonderfully during surgery, and has made a full recovery thanks to Dr Mabe and her team!

    L. E

    Shoreview, MN

  • The whole team at Livewell is amazing! They were calm during our visit and this helped ease our worries about our little fur baby. We were able to get a diagnosis and treatment plan in the same visit as well as recommendations on future long term vet options. Thank you to the whole team!

    Cyndee L

    Shoreview, MN

  • Had my little dog in as an emergency this past Sunday. They got us to a room and took her in immedietly for rays. They treated us both so kindly and I highly recommend them! Thank you for taking good care of my girl.

    Michelle E

    Shoreview, MN
(651) 797-5253 (651) 797-5253
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