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Your Pet's First Visit

A pet's first visit to the vet can seem a bit daunting, so we've put together a list of info and resources to help you prepare. 

At your first appointment, we will gather information about your pet’s background, health, diet, and training. We can also address any questions or concerns you might have.

Your veterinarian will examine your pet from nose-to-tail, looking for things like heart murmurs, ear infections, and/or parasites. Your vet can also provide pet-proofing tips, training assistance, and parasite protection recommendations. 

Before Your First Appointment
  1. Complete the New Client Form prior to your first visit.
  2. Assemble and be sure to bring all the proper items with you:
    • Your pet's adoption or purchase records
    • Any existing medical history
    • A list of current medications and supplements
    • Current feeding schedule and the brand of food you use
    • A list of questions you have for your veterinarian
  3. Collect any necessary stool or urine samples, if requested.
  4. If you're bringing in your dog, be sure he or she is accustomed to being on a short leash. If you're bringing a cat, be sure to have an appropriate carrier.
  5. Feel free to bring your pet's favorite treats to keep them happy and distracted!

Appointment Policies

​Please arrive 5 minutes prior to your pet's appointment for check-in. If you have not filled out all relevant patient forms yet, plan to arrive 10 minutes ahead of your appointment.

While we do our best to make sure all of our patients are seen on time, there will be times of occasional unexpected delay due to an emergency or because we are providing care for a patient that needs a little more time. Please accept our apologies should this occur, and understand that the same dedication and courtesy will be provided to your pet should they ever need it.

Book Appointment Phone icon (469) 331-2342

  • My sweet angel’s face was swollen and I took him straight to Dr. Gonzales! I was so worried about him but I knew he’d be in great hands. He even got a pup cup after his exam! So sweet. Today, swelling as gone down significantly and I can’t thank Dr. Gonzales and the team enough for helping my baby. Thank you!!!

    Erica M.

    Plano, TX

  • They were so good. They were lovely. I cannot express how glad I was when my dog stopped barking and started smiling.

    Ralish R.

    Plano, TX

  • All staffs here are so sweet and my cat got a lot of toys too! I definitely recommend this Vet

    EF

    Plano, TX

  • Visited Livewell Animal Hospital in Plano today for a checkup on our little yorkipoo Chappie. Lovely facility, friendly staff. Dr. Gonzalez was thorough and caring. We will be back!

    Kathy L.

    Plano, TX

  • Exceptional staff and services. I would give an extra star if I could!!! My fur baby is in great hands with Dr. Gonzales!

    Debbie B.

    Plano, TX

  • Such a clean and adorable place. Amazing service and everyone is so sweet!

    Caroline P.

    Plano, TX
(469) 331-2342 Appointments
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