Your Pet's First Visit

A pet's first visit to the vet can seem a bit daunting, so we've put together a list of info and resources to help you prepare. 

At your first appointment, we will gather information about your pet’s background, health, diet, and training. We can also address any questions or concerns you might have.

Your veterinarian will examine your pet from nose-to-tail, looking for things like heart murmurs, ear infections, and/or parasites. Your vet can also provide pet-proofing tips, training assistance, and parasite protection recommendations. 

Before Your First Appointment
  1. Complete the New Client Form prior to your first visit.
  2. Assemble and be sure to bring all the proper items with you:
    • Your pet's adoption or purchase records
    • Any existing medical history
    • A list of current medications and supplements
    • Current feeding schedule and the brand of food you use
    • A list of questions you have for your veterinarian
  3. Collect any necessary stool or urine samples, if requested.
  4. If you're bringing in your dog, be sure he or she is accustomed to being on a short leash. If you're bringing a cat, be sure to have an appropriate carrier.
  5. Feel free to bring your pet's favorite treats to keep them happy and distracted!

Appointment Policies

​Please arrive 5 minutes prior to your pet's appointment for check-in. If you have not filled out all relevant patient forms yet, plan to arrive 10 minutes ahead of your appointment.

While we do our best to make sure all of our patients are seen on time, there will be times of occasional unexpected delay due to an emergency or because we are providing care for a patient that needs a little more time. Please accept our apologies should this occur, and understand that the same dedication and courtesy will be provided to your pet should they ever need it.

  • From the time we walked in the door until we left, everyone we encountered was warm, welcoming, attentive and made my chonky & anxious GSP feel at home. Definitely recommend this team!!

    Courtney M.

    Saint Johns, FL

  • I’m so happy, my pup Kayla is so nervous with new vets. They were sweet, understanding, patient, I couldn’t have asked for a better experience. Allergy season is horrible and I got full transparency, knowledge and explanations of the recommendations. Kayla was even smiling at the end. Highly recommend!

    Amanda P.

    Saint Johns, FL

  • My experience was fabulous! Dr. Kimberly was thorough and passionate about her new clinic. She treated my little pup with compassion and care and answered all my questions. The clinic is beautiful and her staff is awesome and friendly.

    Barbara M.

    Saint Johns, FL

  • Doc Kimberly and Cole are AMAZING! We took our dane there and they treated her so well. We using them 100% and HIGHLY recommend! 10 stars if i could rate them that high!

    Camden P.

    Saint Johns, FL

  • The staff was so gentle and kind with my cat Pickles! We had a pleasant experience and will be coming back. The facility is also very clean and nice. Would recommend this place to everyone!!

    Ella S.

    Saint Johns, FL

  • Patient, caring and friendly staff and doc. Highly recommend for your furry fam!

    Peyton Family

    Saint Johns, FL

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