Your Pet's First Visit

A pet's first visit to the vet can seem a bit daunting, so we've put together a list of info and resources to help you prepare. 

At your first appointment, we will gather information about your pet’s background, health, diet, and training. We can also address any questions or concerns you might have.

Your veterinarian will examine your pet from nose-to-tail, looking for things like heart murmurs, ear infections, and/or parasites. Your vet can also provide pet-proofing tips, training assistance, and parasite protection recommendations. 

Before Your First Appointment
  1. Complete the New Client Form prior to your first visit.
  2. Assemble and be sure to bring all the proper items with you:
    • Your pet's adoption or purchase records
    • Any existing medical history
    • A list of current medications and supplements
    • Current feeding schedule and the brand of food you use
    • A list of questions you have for your veterinarian
  3. Collect any necessary stool or urine samples, if requested.
  4. If you're bringing in your dog, be sure he or she is accustomed to being on a short leash. If you're bringing a cat, be sure to have an appropriate carrier.
  5. Feel free to bring your pet's favorite treats to keep them happy and distracted!

Appointment Policies

​Please arrive 5 minutes prior to your pet's appointment for check-in. If you have not filled out all relevant patient forms yet, plan to arrive 10 minutes ahead of your appointment.

While we do our best to make sure all of our patients are seen on time, there will be times of occasional unexpected delay due to an emergency or because we are providing care for a patient that needs a little more time. Please accept our apologies should this occur, and understand that the same dedication and courtesy will be provided to your pet should they ever need it.

  • I can not say enough kind words about Dr. Vaas. We have been trusting him with our animals for the past 25+ years. He is extremely kind, knowledgeable, caring, understanding, patient, and empathetic. He truly cares about the well-being of the animals. He always has clear and straightforward explanations of options for care. He loves to educate you and wants you involved in the decision making of the care for your pet. We will continue to put our pets lives in the hands of Dr. Vaas as long as he is in practice!

    Tanya H.

    Salt Lake City, UT

  • The BEST experience I’ve had! It was hard finding the right vet after Brookside closed. Honestly, I wish i heard of them sooner. They were very caring and upfront and explained every detail of what/why was happening, then explained in every detail on how to fix the problem. Very affordable!

    Cody P.

    Salt Lake City, UT

  • Dr. Vaas and the staff at Live Well are absolutely amazing! They always take the time to listen to my concerns and answer every question with patience and care. There is no one else I would trust with my four-legged babies. Their service is exceptional, empathetic, thorough, and truly focused on what’s best for your pets. Highly recommend!

    Jen. M.

    Salt Lake City, UT

  • Dr. Vaas and his team are truly exceptional. Our mini golden dachshund’s eye and face swelled up suddenly overnight on a Sunday—we had to take her to an emergency vet, but knew she’d need regular vet care and surgery with a suspected tooth abscess. Our regular vet wasn’t available, however we’ve met Dr. Vaas as Livewell is next to our salon. Dr. Vaas got us in on Monday and operated at 8am Tuesday. He was so thorough, knowledgeable and kind through the entire process. The team was amazing—they even snuggled her up in blankets and cradled her on the couch until I could pick her up post op! You won’t regret going here—they are truly amazing and the experience and care are next level. Thank you so much, Livewell Team and Dr. Vaas!

    Gina G.

    Salt Lake City, UT

  • Convenient location. Easy online booking for immediate, same day appointment. Friendly, helpful staff. Dr Vass provided attentive, prompt and efficient wound care. In addition, Dr Vass “checked-in” the next day via text to check the status of healing. Terrific follow up and customer experience. Great addition to the neighborhood.

    Eric S.

    Salt Lake City, UT

  • We have had Dr. Vaas as our veterinarian for over 15 years. He is THE best. We live in Herriman but I don’t trust anyone but Dr. Vaas with my pups so I happily drive to Millcreek. My ShiTzu/Maltese mix is 12 and I just can’t trust his care to anyone but Dr. Vaas. He’s been with us through the death of one dog to cancer. His advice is always what is best for my pups, not what will make him more money. He truly cares for my pups and I can feel it when I’m there. If you are looking for a clinic/hospital for your pups I highly recommend Dr. Vaas at Livewell in Millcreek.

    Allison C.

    Salt Lake City, UT

  • Livewell Animal Hospital is a new beautiful place to have your pet taken care of. The best thing is the kind caring friendly staff. I have had Dr Vass as my dogs and cats vet for 25 years. I have had dogs for many years and have other vets. Dr Vass is the most knowledgeable kind professional vet i have ever had my dogs taken care of. I am very happy with the care I have always had with Dr Vass taking care of my pets. The prices are very reasonable too.

    Kent H.

    Salt Lake City, UT

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