Your Pet's First Visit

A pet's first visit to the vet can seem a bit daunting, so we've put together a list of info and resources to help you prepare. 

At your first appointment, we will gather information about your pet’s background, health, diet, and training. We can also address any questions or concerns you might have.

Your veterinarian will examine your pet from nose-to-tail, looking for things like heart murmurs, ear infections, and/or parasites. Your vet can also provide pet-proofing tips, training assistance, and parasite protection recommendations. 

Before Your First Appointment
  1. Complete the New Client Form prior to your first visit.
  2. Assemble and be sure to bring all the proper items with you:
    • Your pet's adoption or purchase records
    • Any existing medical history
    • A list of current medications and supplements
    • Current feeding schedule and the brand of food you use
    • A list of questions you have for your veterinarian
  3. Collect any necessary stool or urine samples, if requested.
  4. If you're bringing in your dog, be sure he or she is accustomed to being on a short leash. If you're bringing a cat, be sure to have an appropriate carrier.
  5. Feel free to bring your pet's favorite treats to keep them happy and distracted!

Appointment Policies

​Please arrive 5 minutes prior to your pet's appointment for check-in. If you have not filled out all relevant patient forms yet, plan to arrive 10 minutes ahead of your appointment.

While we do our best to make sure all of our patients are seen on time, there will be times of occasional unexpected delay due to an emergency or because we are providing care for a patient that needs a little more time. Please accept our apologies should this occur, and understand that the same dedication and courtesy will be provided to your pet should they ever need it.

  • We had THE BEST first experience at Livewell with our new pups! We were patients of Dr. Tadlock from his previous clinic, and did not think twice about moving with him. The clinic is beautiful. Everything you could want from a vets office has been thought of and designed into the clinic. Little Elm is very lucky to have this new practice. We love Dr. Tadlock and the rest of the staff were wonderful as well.

    Jeremy

    Little Elm, TX

  • My dog Gus actually loves going to see Dr Hendren and the most awesome vet tech, Cat. They are patient and take a lot time to explain what’s going on and what’s recommended. Not only do they provide exemplary care but they are very personable. The facility is beautiful too.

    William

    Charlotte, NC

  • I've been looking for a new vet for the past year and I was so happy to find that two of my favorite vets would be here. I cannot say enough good things about both of them. Extremely compassionate and knowledgeable. The tech staff was also wonderful! The building is high tech and beautiful and I cannot recommend them enough!

    Jeanine

    Huntersville, NC

  • I cannot say enough good things about Livewell! The atmosphere and staff are incredible. Not only do I know that my animals are in good hands, everything is explained really clearly, and Dr. Thompson is wonderful about calling to check in on an animal he’s recently seen. If you’re looking for veterinarian, this is where to go!

    Shannon

    Louisville, KY

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