Insurance & Payments
Find a payment solution that works for your budget.
We require full payment at the time of service. Please call us if you have questions about our accepted forms of payment.
Accepted Forms of Payment
- Visa
- MasterCard
- American Express
- Discover Card
- Cash
- Personal checks (with proper identification)
- Pet insurance (see below)
- CareCredit (see below)
- Scratchpay (see below)
Wellness Plans
Wellness plans are a great way to save on your annual visits. We have various plan options, depending on your budget and the stage of your pet’s life.
Wellness plans also complement most types of pet insurance. Please ask us for more information.
Insurance Options
Pet insurance works well in cases of injury and illness. Pet insurance premiums are typically paid on a monthly basis and can be used to help offset some of your pet’s treatment costs.
When using pet insurance, payment is due when services are rendered and then your insurance company will reimburse you if applicable.
If you're looking for a pet insurance provider, we suggest checking out Trupanion, ASPCA Pet Insurance, Nationwide Pet Insurance, PetPlan, or Pawlicy Advisor.
CareCredit
CareCredit is a healthcare credit card designed to help you pay for your pet’s health and wellness over time instead of having to pay for everything all at once.
Your CareCredit card can be used for a variety of veterinary procedures, including:
- Exams
- Spay and neutering
- Dental cleaning
- Parasite control and prevention
- Medication
- Vaccinations
- Surgical procedures
- And more
Learn more at CareCredit.com.
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Dr. Rivas is great! He is so knowledgeable, professional and caring! My dog likes him too!
Cristy B.
Austin, TX
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I moved from LABAH when Livewell took them over because of the amazing staff. The new location is spacious and very clean. The have known my animals for decades and have always been respectful and supportive of me and my babies!
Jill B.
Austin, TX
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We love Dr. Rivas and moved here to stay with him! Parking is easy. Either right behind or a parking garage. He's compassionate and smart and loves what he does. Highlight recommend. The staff are also kind and easy to schedule and punctual with appt. time. They also have a lot of in house equipment to be able to run tests if needed so you don't need to go elsewhere.
Jennifer H.
Austin, TX
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I brought my dog here on a friend's recommendation and I'm so glad I did. The front staff was incredibly welcoming and empathetic from the moment we walked in. The vet took the time to explain different care options clearly, which I really appreciated. My dog was anxious during the visit, but the vet and staff were so gentle and patient- they really made sure he felt comfortable the entire time. Overall, it was a great experience, and I'm grateful for the level of care they provided. Highly recommend!
Carrie K.
Austin, TX
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I literally switched vets solely because Dr. Rivas moved over here. He truly is the best vet ever and takes care of my baby like he's his own. Thank you Dr. Rivas for all you do!!!
Katie Z.
Austin, TX
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I brought my dog in for a concern about her eye. The vet was thorough and thoughtful, resolved the problem quickly. They were very sweet with her and explained thoroughly and gave a clear estimate! Parking is easy and the office is very nice and clean!
Beth H.
Austin, TX
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Amazing experience at this location!!! My dog Bentley was extremely anxious, and everyone on staff helped him warm up in the best way to make him more than comfortable- 100% recommend!
Maddie D.
Austin, TX
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