Insurance & Payments

Find a payment solution that works for your budget.

We require full payment at the time of service. Please call us if you have questions about our accepted forms of payment.

Accepted Forms of Payment

  • Visa
  • MasterCard
  • American Express
  • Discover Card
  • Cash
  • Personal checks (with proper identification)
  • Pet insurance (see below)
  • CareCredit (see below)
  • Scratchpay (see below)

Wellness Plans

Wellness plans are a great way to save on your annual visits. We have various plan options, depending on your budget and the stage of your pet’s life.

Wellness plans also complement most types of pet insurance. Please ask us for more information.

Insurance Options

Pet insurance works well in cases of injury and illness. Pet insurance premiums are typically paid on a monthly basis and can be used to help offset some of your pet’s treatment costs.

When using pet insurance, payment is typically due when services are rendered and then your insurance company will reimburse you if applicable.

If you're looking for a pet insurance provider, we suggest checking out Trupanion, ASPCA Pet Insurance, Nationwide Pet Insurance, PetPlan, or Pawlicy Advisor.

CareCredit

CareCredit is a healthcare credit card designed to help you pay for your pet’s health and wellness over time instead of having to pay for everything all at once.

Your CareCredit card can be used for a variety of veterinary procedures, including:

  • Exams
  • Spay and neutering
  • Dental cleaning
  • Parasite control and prevention
  • Medication
  • Vaccinations
  • Surgical procedures
  • And more

Learn more at CareCredit.com.

  • I love this place. They were very loving towards my pets and very professional. The hospital is spotless and they run on time. I appreciated how Dr. Jones and Ms. McBride approached my animals with loving care. It was a great first experience there and we will always bring our pets back for care.

    Luiza P

    Huntersville, NC

  • The staff was so professional and thorough. I also appreciated the follow-up text the next day checking in on her progress. Highly recommend!!!

    Latonya B

    Huntersville, NC

  • We took both of our dogs to Livewell a few months ago. We were so happy with the care received; the transparent communication and the fact they didn't trying to upsell us on products or services that we didn't really need! Both Dr. Jones and Bri were awesome, we will definitely go back!

    Molly F

    Huntersville, NC

  • Dana and Dr. Jones were absolutely fantastic! Very friendly and supportive. Dr. Gold was also very helpful with getting Ducky (my cat) prescribed a different form of the antibiotic after she did not tolerate the original prescription well. Faith was a very friendly receptionist. And I loved the drawing of a duck on Ducky's name tag - it's the little details like that that show me how much they care about pets :)

    Dani B

    Huntersville, NC

  • I have severe doctor anxiety and hate the pressure I got at the vet. My older dog was not well and I went in tears. The vet came in having studied my notes and done some research so I didn't have to repeat the story. He gave me options with ZERO pressure and my dog is happy and healthy thanks to them. They follow up on every visit and genuinely seem to care. They have a loyal family in us!!

    Abbie M

    Huntersville, NC

  • Livewell is the best vet! We are new patients and brought our two cats in this week for various concerns and they were addressed thoroughly and quickly. We had results explained in full detail and a variety of next steps without any pressure and with pricing in mind. They even had a personalized sign for my cat’s first appointment! The little touches and communication really sets them apart. Dr. Gold is so informative and Dorian was so great with both of our cats! We are SO happy to have switched vets!

    Rebecca T.

    Huntersville, NC

  • Okay so honest review this place is amazing ! Dr. Jones and Bre(I really hope that I spelled it correctly) was absolutely EVERYTHING. My dog Marley has anxiety but they were so professional and just all around great with him. The office is very clean and the receptionist is very nice as well.

    Daja G

    Huntersville, NC

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