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Your Pet's First Visit

A pet's first visit to the vet can seem a bit daunting, so we've put together a list of info and resources to help you prepare. 

At your first appointment, we will gather information about your pet’s background, health, diet, and training. We can also address any questions or concerns you might have.

Your veterinarian will examine your pet from nose-to-tail, looking for things like heart murmurs, ear infections, and/or parasites. Your vet can also provide pet-proofing tips, training assistance, and parasite protection recommendations. 

Before Your First Appointment
  1. Complete the New Client Form prior to your first visit.
  2. Assemble and be sure to bring all the proper items with you:
    • Your pet's adoption or purchase records
    • Any existing medical history
    • A list of current medications and supplements
    • Current feeding schedule and the brand of food you use
    • A list of questions you have for your veterinarian
  3. Collect any necessary stool or urine samples, if requested.
  4. If you're bringing in your dog, be sure he or she is accustomed to being on a short leash. If you're bringing a cat, be sure to have an appropriate carrier.
  5. Feel free to bring your pet's favorite treats to keep them happy and distracted!

Appointment Policies

​Please arrive 5 minutes prior to your pet's appointment for check-in. If you have not filled out all relevant patient forms yet, plan to arrive 10 minutes ahead of your appointment.

While we do our best to make sure all of our patients are seen on time, there will be times of occasional unexpected delay due to an emergency or because we are providing care for a patient that needs a little more time. Please accept our apologies should this occur, and understand that the same dedication and courtesy will be provided to your pet should they ever need it.

Paperclip icon rVetLink Referring DVMs Phone icon (952) 248-4434

  • We were referred to Livewell after our cat experienced a physical trauma. They agreed to see us immediately. Everyone there was kind, compassionate, and knowledgeable, and i feel like Lily received the very best care by all of the staff there.

    April Glander

    Minnetonka, MN

  • Cannot recommend highly enough! Dr. Ashley and her team were informative, kind-hearted, and navigated a very aged dog's various health concerns with great care. This is an excellent place when you need them! Prices for the treatments are fair and competitive as well. Please use their care when you need it

    Jacob Wheeler

    Minnetonka, MN

  • Brought my puppy into Livewell Animal Urgent Care for GI concerns. The team was kind, thorough, reassuring, and did a wonderful job explaining options so we could determine next steps together. Very appreciative!

    Paige Killian

    Minnetonka, MN
(952) 248-4434 (952) 248-4434
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