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Your Pet's First Visit

A pet's first visit to the vet can seem a bit daunting, so we've put together a list of info and resources to help you prepare. 

At your first appointment, we will gather information about your pet’s background, health, diet, and training. We can also address any questions or concerns you might have.

Your veterinarian will examine your pet from nose-to-tail, looking for things like heart murmurs, ear infections, and/or parasites. Your vet can also provide pet-proofing tips, training assistance, and parasite protection recommendations. 

Before Your First Appointment
  1. Complete the New Client Form prior to your first visit.
  2. Assemble and be sure to bring all the proper items with you:
    • Your pet's adoption or purchase records
    • Any existing medical history
    • A list of current medications and supplements
    • Current feeding schedule and the brand of food you use
    • A list of questions you have for your veterinarian
  3. Collect any necessary stool or urine samples, if requested.
  4. If you're bringing in your dog, be sure he or she is accustomed to being on a short leash. If you're bringing a cat, be sure to have an appropriate carrier.
  5. Feel free to bring your pet's favorite treats to keep them happy and distracted!

Appointment Policies

​Please arrive 5 minutes prior to your pet's appointment for check-in. If you have not filled out all relevant patient forms yet, plan to arrive 10 minutes ahead of your appointment.

While we do our best to make sure all of our patients are seen on time, there will be times of occasional unexpected delay due to an emergency or because we are providing care for a patient that needs a little more time. Please accept our apologies should this occur, and understand that the same dedication and courtesy will be provided to your pet should they ever need it.

Paperclip icon rVetLink Referring DVMs Phone icon (615) 316-2599

  • I had to take my granddog to the LiveWell animal urgent care last night. They are amazing and made us feel so welcome. They took great care of her, and the price is very reasonable for being open late, and an urgent care. I highly recommend this vet office!

    Laura S.

    Nashville, TN

  • Clean and comfortable environment, friendly and efficient staff. Recommended by our vet when our usual location was closed for the weekend. Got my big, anxious, angry boy’s infected face taken care of within an hour. Thanks!

    Maria W.

    Nashville, TN

  • We are so excited that LiveWell has a location closer to us in Midtown (although we hope to not have to use them again). The staff is incredibly friendly and upfront about the cost of each part of the visit - which is truly appreciated. My pups love everyone there and get lots of love while visiting for whatever crazy ailment. Thank you for taking care of Loki’s insane ear infection. We are feeling so much better. PS- the cost was so reasonable I couldn’t believe it.

    Ellen A.

    Nashville, TN

  • The Dr. and team were so kind and welcoming when I had to take my dog in for an emergency. They were fast and walked me through the whole process putting me at ease. Would totally recommend.

    Cassandra M.

    Nashville, TN

  • Shoutout Kay I think her name was I apologize if that’s not right but she answered my questions on the phone realistically and didn’t cause any panic. They were able to help my cat and was just so kind! I’d definitely come back.

    Julia B.

    Nashville, TN
(615) 316-2599 (615) 316-2599
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