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Your Pet's First Visit

A pet's first visit to the vet can seem a bit daunting, so we've put together a list of info and resources to help you prepare. 

At your first appointment, we will gather information about your pet’s background, health, diet, and training. We can also address any questions or concerns you might have.

Your veterinarian will examine your pet from nose-to-tail, looking for things like heart murmurs, ear infections, and/or parasites. Your vet can also provide pet-proofing tips, training assistance, and parasite protection recommendations. 

Before Your First Appointment
  1. Complete the New Client Form prior to your first visit.
  2. Assemble and be sure to bring all the proper items with you:
    • Your pet's adoption or purchase records
    • Any existing medical history
    • A list of current medications and supplements
    • Current feeding schedule and the brand of food you use
    • A list of questions you have for your veterinarian
  3. Collect any necessary stool or urine samples, if requested.
  4. If you're bringing in your dog, be sure he or she is accustomed to being on a short leash. If you're bringing a cat, be sure to have an appropriate carrier.
  5. Feel free to bring your pet's favorite treats to keep them happy and distracted!

Appointment Policies

​Please arrive 5 minutes prior to your pet's appointment for check-in. If you have not filled out all relevant patient forms yet, plan to arrive 10 minutes ahead of your appointment.

While we do our best to make sure all of our patients are seen on time, there will be times of occasional unexpected delay due to an emergency or because we are providing care for a patient that needs a little more time. Please accept our apologies should this occur, and understand that the same dedication and courtesy will be provided to your pet should they ever need it.

Paperclip icon rVetLink Referring DVMs Phone icon (385) 290-4287

  • Wonderful staff at this new clinic! The front desk staff, the nurses and doctor(veterinarian.. doctor? lol) were all very kind and knowledgeable with any questions I had. I had to wait a bit after the examination and X-ray because my dog was getting a splint done on his paw, but was understandable since it needs to be done a certain way and was told an estimated time it should take. The nurses as well as the front desk checked in on me while I was waiting and offered bottled water. Very professional and will be returning with any other vet emergency needs!

    Brittany E

    Pleasant Grove, UT

  • No local vets could see my dog the same day for an intense allergic reaction. Livewell’s staff were even more thorough in their exam than my regular vet usually is, and loved on him like the angel baby he is. They were even able to give him medications that I go to my regular vet for! Thank you,

    Samantha S

    Pleasant Grove, UT

  • Very caring and took my dog's comfort seriously. The tech even sat on the floor next to my dog to take his vitals. Clean water bowls are offered for the pet's comfort. The dr knew he had given me a lot of information so he repeated it to make sure I understood everything. Before any testing was done I was given the reason why and the cost.

    Angela S.

    Pleasant Grove, UT

  • Great service, showed empathy since the first moment I called, and the best is that they are open on Saturday’s!! For sure I will recommend them to my friends. Nice place and staff! ⭐️

    Maria O

    Pleasant Grove, UT
(385) 290-4287 (385) 290-4287
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